Information: processing of personal data

Information: processing of personal data The data provided to Fenice srl (hereinafter, Fenice) through the website accessible at (hereinafter 'Site') when using the services from time to time provided by Fenice srl (hereinafter the 'Services') will be treated in compliance with the European and national provisions in force regarding the protection of personal data in order to guarantee safe, controlled and confidential navigation for users and customers who visit and / or use the website or who subsequently purchase our products or register on the site and give us their consent for a specific purpose. This privacy policy describes the ways in which we collect, use, process and communicate personal data in case of access to our website and use of the same and the services contemplated therein. In this Privacy Policy, the term "Personal Data" is used with reference to any information that allows the Company to identify the user (or a third party whose data the user provides), directly or indirectly, including any information connected to the purchase of goods or services, or that the user chooses to communicate to Fenice or to share with it, or with third parties, while using the Site. The processing of personal data will take place in accordance with the General Data Protection Regulation personal data (EU) 2016/679 "Reg. (EU) 2016/679 "and, where applicable, the legislation of the country where the data should be collected. Fenice reserves the right to carry out further data processing, where required by law or in the context of criminal or other investigations or proceedings. In particular: The PARTICOLARI brand and stores are managed in Italy by Fenice SRL. The company's corporate data are: Company name: FENICE SRL Registered office: San Salvo (CH), Viale Francia snc VAT number: 02383730690 Fenice informs the user of the following.

Holder of the treatment

The owner of the processing of personal data is Fenice srl, with registered office in Viale Francia snc, San Salvo (CH), tax code / VAT number 02383730690 (hereinafter, "Owner"). the Data Controller has designated its Data Protection Officer, in charge of managing any question or claim relating to the processing of personal data who can be contacted at the following addresses: Viale Francia snc, San Salvo (CH), email:

Nature of the data processed

The user's personal identification data is processed, where personal data means any information relating to a natural person, identified or identifiable even indirectly by reference to any other information. Through the Site, Fenice also collects and records the user's browsing data, which allow access to the Site as well as navigation of the same and are used in anonymous and aggregate form for statistical purposes and to verify the correct functioning of the Site. The data processed, depending on the case, will be the following: identification data (name, surname, language, country of access to the site, date of birth, and other personal data that the law allows to collect, etc.); contact information, such as address, email address, telephone number, mobile number, any fax number and other contact information permitted by law; economic information on transactions (for example, payment or credit card data, information relating to purchases made, orders, returns, etc.); connection data, geolocation and / or navigation (interaction from mobile phone or other device); commercial information (if the user is subscribed to the newsletter); information relating to tastes and preferences. Within the Site it may be required to provide personal data to allow access to any functionality or service of the Site, for this reason some fields will be marked as "mandatory" or data necessary to provide the service or product requested, to allow access to the functions for which the data is necessary to fulfill existing contractual obligations or to comply with applicable laws and regulations. It is possible to decide not to provide such data but in this case Fenice may not be able to complete the registration as a user or to use the services / products / features requested. In specific cases, the data could be provided by third parties through the use of a function or service on the Site such as, for example, sending a gift card or sending an order to a third party address: in this case the data will be processed only if relevant for the performance of the service as indicated in this privacy policy.

Data communication

The personal data of users, if necessary, may also be disclosed to all subjects to whom the right of access to such data is recognized by law. In particular, the user's personal data may be communicated to specific subjects, appointed by the Data Controller for the provision of services that are instrumental or necessary for the execution of the obligations related to user requests. In particular, the data may be disclosed to: persons, companies or professional firms, which provide assistance, consultancy or collaboration to Fenice in accounting, administrative, legal, tax and financial matters; subjects delegated and / or appointed by Fenice to carry out the activities or part of the activities related to the provision of the Services, and any other external collaborator to whom communication is necessary for the correct fulfillment of the obligations assumed by Fenice in relation to the performance of its Services; Public Administrations for the performance of institutional functions within the limits established by law or regulations. Personal data may also be disclosed to third parties who provide support in the provision of the Services offered to the user, namely: financial institutions; companies specializing in the detection and prevention of fraud; providers of technology and analytics services; suppliers and collaborators of services relating to logistics, transport and / or their partner establishments; customer support services; companies and collaborators that provide and manage marketing and advertising services such as websites, social networks, advertising and event agencies;

Data retention period

The personal data provided by the user with reference to the purpose referred to in art. 3 will be kept duly filed and protected for a duration equal to that necessary for the execution of the requested Services, as well as for the time during which responsibilities deriving from their treatment could arise, in compliance with the legislation in force from time to time. When each of the potential actions is prescribed we will proceed to the cancellation of personal data Therefore at the end of the data processing period, the latter will be deleted, or made anonymous permanently. The personal data provided by the user with reference to the purpose referred to in point A (newsletter) will be kept for a duration of 24 months starting from the date of consent. After the aforementioned deadline, the data for receiving the newsletter and for marketing purposes, the data may be processed as long as the user does not request its cancellation. In the case of promotional actions, the user's data will be stored and processed for a period of 6 months starting from this activity. The data retention period depends on the purpose for which they are acquired and processed: For the management of registration as a user of the Site, the data will be processed as long as the registration is in force which will remain in force as long as the user does not will request the cancellation of the subscription. For the execution of the sales contract, the data will be processed for as long as necessary to finalize and manage the purchase of the products or services requested, including returns, complaints, disputes relating to the product or service purchased. For quality analysis, the user's data will be processed for the time during which a market survey will be carried out on the quality of the product or service or until the navigation data will then be made anonymous. For customer service, user data will be processed for the time necessary to satisfy the demand or request. You can contact us by email at: Only the user will be responsible for loss or damage caused to the site or to the manager or to third parties due to incorrect or inaccurate or incomplete information referred to in the registration forms and this as the user is required - in general - to provide the company their data, not those of third parties (except for the reasons indicated in this statement) except as provided in this Privacy and Cookie Policy. The user also has the right to limit or interrupt the processing of their personal data by requesting - for example - the temporary suspension of the processing or further retention than is legally necessary. Without prejudice to any other administrative and judicial appeal, if the user believes that the processing of data concerning him violates the provisions of EU Reg. 2016/679, pursuant to art. 15 letter f) of the aforementioned EU Reg. 2016/679, has the right to lodge a complaint with the Guarantor for the protection of personal data and, with reference to art. 6 paragraph 1, letter a) and art. 9, paragraph 2, letter a).

Updates to the Privacy Policy

This Privacy Policy is subject to occasional revisions. In the event of revisions, the user will be informed through the Site through procedures such as banners, pop-ups or push notifications or by means of a notice to the email address issued, if the change significantly affects the user's privacy. Where required by current legislation, the user will have the right to give his consent to any new treatments. In case of refusal, user data will not be processed according to the changes contemplated by the privacy policy.

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